Applicable to:
- Plesk for Linux
Symptoms
During restoration of a domain, the following error is shown:
PLESK_ERROR: Error:
Archive error: from /var/lib/psa/dumps/clients/client_name/domains/example.com/client_name_example.com_mn_1310160418.tgz to /var/qmail/mailnames/example.com:
tar (child): /var/lib/psa/dumps/clients/client_name/domains/example.com/client_name_example.com_mn_1310160418.tgz: Cannot open: Permission denied
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
Cause
Incorrect permissions on directories, sub-directories or files in
/var/lib/psa/dumps
directory.
Resolution
Connect to the server via SSH.
For Plesk Onyx 17.5 and 17.8:
# plesk repair fs -y
For Plesk 12.5 and older versions:
# chown psaadm:psaadm /var/lib/psa/dumps
# chmod 755 /var/lib/psa/dumps
# chown root.root -R /var/lib/psa/dumps/*
# find /var/lib/psa/dumps/ -type f | xargs chmod -R 640
# find /var/lib/psa/dumps/ -type f -name status_OK | xargs chmod -R 644
# find /var/lib/psa/dumps/ -type d | xargs chmod 755
Comments
3 comments
I change the permissions of the whole server system leaving root unusable
Plesk 12.5 centos linux
Warning don´t apply this article. The server down.
I can not login with root "Acces denied"
All my server lost.
Thanks Alexander.
@Carlos Torrijos, @Velazquezart91
Hello,
Could you please share additional details regarding the issue. It would be great if you could send us technical report id.
https://support.plesk.com/hc/en-us/articles/213374009
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