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Unable to upgrade Plesk: The specified service has been marked for deletion. (Error code 1072) at DeleteService

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Vladimir Chernikov
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Plesk Onyx for Windows kb: technical ABT: Group A

Applicable to:

  • Plesk Onyx for Windows

Symptoms

Unable to upgrade Plesk or install updates:

CONFIG_TEXT: The specified service has been marked for deletion. (Error code 1072) at DeleteService
at (service::unInstallService line 753)

ERROR: The installation of the package 'plesk-service-node-utilities' failed with code 1603. (install: installing Plesk Utilities...)

Cause

The plesk-service-node-utilities package was not installed properly.

Resolution

  1. Connect to the server via RDP and open Windows Task Manager

  2. Kill all running cmd.exe and conhost.exe processes.

  3. Kill plesksrv.exe process.

  4. Remove the service manually via command-line:

    C:\> sc delete plesksrv

  5. Reinstall Plesk updates:

    C:\> plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

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