Plesk for Linux
kb: technical
ext: migrator
ABT: Group A
Applicable to:
- Plesk for Linux
Symptoms
-
Unable connect to the Plesk server via SFTP, the error below is shown:
CONFIG_TEXT: subsystem request failed on channel 0
Couldn't read packet: Connection reset by peer -
The following errors can be found in
/var/log/syslogor/var/log/messageslog file:CONFIG_TEXT: www sshd[16588]: error: subsystem: cannot stat /usr/libexec/sftp: No such file or directory
www sshd[16588]: subsystem request for sftp failed, subsystem not found
Cause
The incorrect path to SFTP is set in the sshd configuration.
Resolution
- Log into the server via SSH.
- Verify that the
/usr/libexec/openssh/sftp-serverfile is presented on the server:# ls -l /usr/libexec/openssh/sftp-server
-rwxr-xr-x 1 root root 100784 Aug 9 2019 /usr/libexec/openssh/sftp-server -
Using the vi text editor open the
/etc/ssh/sshd_configfile and specify value forSubsystemdirective as shown below:CONFIG_TEXT: Subsystem sftp /usr/libexec/openssh/sftp-server
- Restart the sshd service:
# service sshd restart
Comments
4 comments
This helped. Thanks a lot
To the changes take effect the sshd service needs to be restarted. Please add the following step to the article:
SFTP does not work even after a restart.
@ignacio correia,
From the mentioned error it's not clear what is causing the issue, as it's quite a general one.
I'd recommend checking server logs for more particular errors and searching for available solutions in our knowledge base.
Alternatively, feel free to submit a request to our Support Team.
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