Plesk BIND service is unable to start

Created:

2016-11-16 13:23:10 UTC

Modified:

2017-04-24 11:23:41 UTC

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Plesk BIND service is unable to start

Applicable to:

  • Plesk 11.5 for Linux

Symptoms

Plesk is unable to start DNS named service.

Log /var/log/messages contains following errors:

    Dec 25 05:36:28 srv3 named[27482]: listening on IPv4 interface lo, 127.0.0.1#53
Dec 25 05:36:28 srv3 named[27482]: listening on IPv4 interface eth0, 37.59.31.6#53
Dec 25 05:36:28 srv3 named[27482]: could not open file '/var/run/named/named.pid': Permission denied
Dec 25 05:36:28 srv3 named[27482]: generating session key for dynamic DNS
Dec 25 05:36:28 srv3 named[27482]: could not open file '/var/run/named/session.key': Permission denied
Dec 25 05:36:28 srv3 named[27482]: could not create /var/run/named/session.key
Dec 25 05:36:28 srv3 named[27482]: failed to generate session key for dynamic DNS: permission denied
Dec 25 05:36:28 srv3 named[27482]: sizing zone task pool based on 3 zones
Dec 25 05:36:28 srv3 named[27482]: could not configure root hints from 'named.root': file not found
Dec 25 05:36:28 srv3 named[27482]: loading configuration: file not found
Dec 25 05:36:28 srv3 named[27482]: exiting (due to fatal error)``

Cause

Service misconfiguration.

Resolution

Reinstall BIND server support component via Plesk autoinstaller:

/usr/local/psa/admin/bin/autoinstaller

Or via Plesk GUI: Plesk > Tools&settings > Updates and Upgrades

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