Unable to create backup of MSSQL database located on remote server: a specified logon session does not exist

Created:

2016-11-16 13:22:54 UTC

Modified:

2017-04-24 11:37:29 UTC

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Unable to create backup of MSSQL database located on remote server: a specified logon session does not exist

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Symptoms

Unable to create backup of MSSQL database located on remote server using Plesk interface.

Opening Database Backup Repository for domain and trying to perform a backup results in error:

Error: dbbackup failed: Unable to backup database 'database_name'
Unable to open connection: A specified logon session does not exist. It may already have been terminated

Cause

User provided incorrectly in Plesk database connection.

Resolution

Network user should be added with 'servername' in Tools & Settings > Database servers > 'Microsoft SQL Server' > Settings

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