Unable to create backup of MSSQL database located on remote server: a specified logon session does not exist

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Created:

2016-11-16 13:22:54 UTC

Modified:

2016-12-21 20:35:34 UTC

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Unable to create backup of MSSQL database located on remote server: a specified logon session does not exist

Symptoms

Unable to create backup of MSSQL database located on remote server using Plesk interface.

Opening Database Backup Repository for domain and trying to perform a backup results in error:

Error: dbbackup failed: Unable to backup database 'database_name'
Unable to open connection: A specified logon session does not exist. It may already have been terminated

Cause

User provided incorrectly in Plesk database connection.

Resolution

Network user should be added with 'servername' in Tools & Settings > Database servers > 'Microsoft SQL Server' > Settings

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