MailEnable Administrator console:Unable to load DLL 'MEAISO.DLL': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Created:

2016-11-16 13:22:53 UTC

Modified:

2017-08-08 13:18:12 UTC

2

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MailEnable Administrator console:Unable to load DLL 'MEAISO.DLL': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Unable to open MailEnable Administrator console, the following error appears:

Unable to load DLL 'MEAIPO.DLL': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Unable to load DLL 'MEAISO.DLL': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Cause

Missed MailEnable related environment variable in path .

Resolution

Add environment variable path by following the below steps:

  1. Open Server Properties > Change Settings > Advanced System Settings > Environment Variables
  2. Select path in System Variables > Edit
  3. Add path C:\\Program Files (x86)\\Parallels\\Plesk\\Mail Servers\\Mail Enable\\Bin64;C:\\Program Files (x86)\\Parallels\\Plesk\\Mail Servers\\Mail Enable\\Bin
  4. Restart all related MailEnable services.
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