- Plesk 12.5 for Linux
- Plesk Onyx for Windows
- Plesk 11.x for Linux
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
Unable to view protected web statistics for a domain using valid credentials:
Access is denied due to invalid credentials.
HTTP Error 401.4 - Unauthorized
The following error could be found in Apache's error log (
[Mon Oct 02 21:20:27.469818 2017] [auth_basic:error] [pid 17308:tid 140406384678656] [client 203.0.113.2:60037] AH01617: user epi: authentication failure for "/plesk-stat/webstat-ssl": Password Mismatch
Panel login credentials are used instead of FTP user credentials or protected directory user.
Create new user or change password for the current one under:
Home > Subscriptions > example.com > Websites & Domains > example.com > Password protected directories > /plesk-stat