How do I cancel a license purchased from Plesk Online Store?

Created:

2016-11-16 13:22:42 UTC

Modified:

2017-08-16 17:06:13 UTC

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How do I cancel a license purchased from Plesk Online Store?

Applicable to:

  • Web Presence Builder
  • Plesk Sitebuilder

Question

How the license purchased from Plesk Online Store can be canceled?

Answer

To cancel the license subscription purchased in Plesk Online Store, please open the order confirmation email from Cleverbridge and go to the section Subscription cancellation .

In this section, click the link Cancel your subscription to access the page to make the license cancellation. Once this step is completed, an email confirming the cancellation will be automatically received.

Please note that a cancellation stops future renewal charges, but does not result in the order refund.

If an order confirmation email was not received, check your spam and junk mail folders or use the purchase lookup page to relocate your order information:

https://www.cleverbridge.com/?scope=cusecolp

If several licenses are needed to be canceled, please open the exact subscription for the each license to cancel it.

For any questions, contact Plesk Sales team .

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