How do I cancel a license purchased from Plesk Online Store?

Created:

2016-11-16 13:22:42 UTC

Modified:

2017-04-24 11:04:24 UTC

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How do I cancel a license purchased from Plesk Online Store?

Applicable to:

  • Web Presence Builder
  • Plesk
  • Plesk Sitebuilder

Symptoms

  • I want to cancel my license for the product purchased from the Plesk Online Store.

Resolution

To cancel your license subscription purchased in Plesk Online Store, please open your order confirmation email from cleverbridge and go to the section “Subscription cancellation”.

In this section, click the link Cancel your subscription and you will be directed to a page to make your cancellation. Once this step is completed, you will automatically receive an email confirming the cancellation.

Please note that a cancellation stops future renewal charges, but does not result in a refund of your order.

If you did not receive an order confirmation email or misplaced it, check your spam and junk mail folders or use the purchase lookup page to relocate your order information:

https://www.cleverbridge.com/?scope=cusecolp

If you have several licenses, please open the exact subscription for this license to cancel it.

For any questions, contact Plesk Sales team .

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