Outgoing Mail Control is not blocking mails which exceed defined limit

Created:

2016-11-16 13:22:40 UTC

Modified:

2017-08-08 13:39:52 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Outgoing Mail Control is not blocking mails which exceed defined limit

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Outgoing Mail Control is not blocking mails which exceed defined limit.Outgoing Mail Control Statistic for subscription is not counting sent mails.

Cause

Messages sent via the MailEnable webmail are not counted against the corresponding subscription's outgoing mail limit, because they are placed directly into the mail queue bypassing Plesk. Plesk refer to documentation

This is Plesk internal issue with ID #PPPM-4152 which is planned to be fixed in future Plesk updates.

Workaround

Use Horde webmail. It can be installed using Plesk autoinstaller and chosen at Subscriptions > example.com > Mail > Mail Settings > Webmail .

Have more questions? Submit a request
Please sign in to leave a comment.