- Plesk 12.5 for Linux
- Plesk 12.5 for Windows
Note: This article has the reference to the issue with the fix available:
"Migration failed if branding was configured on the source server."
- Plesk Migrator 16 November 2015
Migration between Plesks fails with error:
[ERROR] Failed to import backup dumps to target panel's repository
Cause: Failed to import backup XML: errcode must be '0' (no errors) or '116' (backup sign error).
Output of pmmcli utility:
<?xml version="1.0" encoding="UTF-8"?>
<errmsg>Unable to import file as dump: The file you are trying to upload is not a valid backup file</errmsg>
That is a critical error, migration was stopped.
[2015-11-04 03:06:33.958| 6592] INFO: Executing utility: "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\pre10-backup-convert" --convert -source "C:/Program Files (x86)/Parallels/Plesk/Backup\\migra_info_1511040106.xml" -destination "C:/Program Files (x86)/Parallels/Plesk/Backup"
[2015-11-04 03:06:36.664| 6592] INFO: The utility succesfully executed.
[2015-11-04 03:06:38.040| 6592] INFO: Validate content files backup_branding_1511040107.zip at dir
[2015-11-04 03:06:38.150| 6592] INFO: File 'backup_branding_1511040107.zip' does not found in the dump
- Branding is enabled on source Plesk.
This is a software issue with internal id PMT-2331
Plesk > Extensions > Tick the "Plesk Migrator" checkbox > Remove
Install the latest version of
Plesk > Extensions > Extension Catalog > Install Plesk Migrator
Also can be done via CLI:
plesk installer --select-release-current --install-component pmm