The license was not upgraded automatically.
How to upgrade Plesk license manually?
The license can be upgraded via portal: https://my.plesk.com
Note: If you do not have an account in "My Plesk" service, sign up via this link: https://my.plesk.com/auth/signup and use the same email that was used for purchasing Plesk and extension licenses.
The license can be also upgraded at using the following page:
The Plesk License Upgrade System will upgrade your license to one version at a time, so an upgrade of license to more than one version will require multiple upgrades through this system.
To upgrade eligible license it is required to know:
- Plesk license number (example: PLSK.12345678.1234).
- The email address of the account in Plesk licensing system, where the license is stored.
Note: license upgrade is possible only if the license has valid SUS. More details about SUS here: What is the Software Update Service (SUS)?