When transferring a domain "The component webstat is not installed" message occurs

Created:

2016-11-16 13:21:48 UTC

Modified:

2017-04-24 11:38:00 UTC

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When transferring a domain "The component webstat is not installed" message occurs

Applicable to:

  • Plesk 11.5 for Windows

Symptoms

When transferring a domain from Parallels Plesk Panel 8.6 to 11.5 following message occurs:

The component webstat is not installed on the destination server. webstat will be unavaiable for all restored objects. Please install webstat. Note that this may take a few minutes. 1 domain(s) will be affected.

Awstats or Webalizer statistics component is installed on the destination server.

Cause

Such behavior is considered a software issue and is planed to be fixed in future releases. The internal ID regarding the matter is PPPM-1596 .

Resolution

  1. Rename C:\\Program Files (x86)\\Parallels\\PleskMigrationAgent\\pleskbackupmigratorcore.dll

  2. Download hot-fix .

  3. Place it at C:\\Program Files (x86)\\Parallels\\PleskMigrationAgent\\

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