Cannot attach file for email's auto-reply on a cyrillic domain.

Created:

2016-11-16 13:21:46 UTC

Modified:

2017-08-16 16:43:46 UTC

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Cannot attach file for email's auto-reply on a cyrillic domain.

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Cannot attach file for email's auto-reply on a cyrillic named domain.. The following warning occurs:

Warning: The changes to attachment files were not saved. mail_responders_control failed

Cause

This is Plesk software issue with id PPPM-4669 .

Workaround

  1. Download custom fix:

    # cd /root
    # wget https://support.plesk.com/hc/article_attachments/115004544489/Unix.zip
  2. Unzip archive:

    # unzip Unix.zip
  3. Backup original file:

    # cp /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Domain/Unix.php /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Domain/Unix.php_backup
  4. Replace current file with patched one:

    # cp /root/Unix.php /usr/local/psa/admin/plib/Service/Driver/Mail/Plesk/Domain/Unix.php

Attachments:

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