Migration fails: Failed to create hosting plans

Created:

2016-11-16 13:21:45 UTC

Modified:

2017-08-08 13:21:35 UTC

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Migration fails: Failed to create hosting plans

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  1. Migration fails with the following error:

     [2016-04-05 17:14:45][ERROR] Failed to create hosting plans
    Cause: The admin at the destination server does not have the plan PLAN. The admin does not have this plan at the source servers as well. Unable to create the plan PLAN. Please create its manually.
    That is a critical error, migration was stopped.
  2. Service plan name to migrate contains hash symbol, e.g. PLAN #1

Cause

This is software issue #PMT-2750

Workaround

Remove hash symbol from service plan name and after that continue with migration.

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