Applicable to:
- Plesk 12.5 for Linux
Symptoms
Unable to activate hosting or change a service plan for a subscription. It throws the below error:
Error: Service node is unknown for sysuser with id=0
Cause
A subscription has "0" resources assigned.
Resolution
If subscription is Custom (not associated with a service plan), modify subscription resources in Subscriptions > example.com > Customize
If subscription is assigned to a service plan, sync it with a service plan so that resources get updated.
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