Applicable to:
- Plesk for Linux
Symptoms
-
Unable to update Plesk:
PLESK_ERROR: psa-proftpd-xinetd-1.3.5-6.el5.art.x86_64 from installed has depsolving problems
--> Missing Dependency: psa-proftpd = 1.3.5-6.el5.art is needed by package psa-proftpd-xinetd-1.3.5-6.el5.art.x86_64 (installed)
Exception: Failed to solve dependencies:
Missing Dependency: psa-proftpd = 1.3.5-6.el5.art is needed by package psa-proftpd-xinetd-1.3.5-6.el5.art.x86_64 (installed)
CONFIG_TEXT: Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'psa-proftpd = 1.3.6-11.el7.art is needed by (installed) psa-proftpd-xinetd-1.3.6-11.el7.art.x86_64']
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'psa-proftpd = 1.3.6-11.el7.art is needed by (installed) psa-proftpd-xinetd-1.3.6-11.el7.art.x86_64'] -
Unable to connect to the server over FTP:
CONFIG_TEXT: 421 Service not available, remote server has closed connection
-
plesk login
command does not work:# plesk login
ERR [panel] DB query failed: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.ServiceInstallations' doesn't exist, query was: DESCRIBEServiceInstallations
DB query failed: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.ServiceInstallations' doesn't exist, query was: DESCRIBEServiceInstallations
-
Atomic repository may be active on the server:
# yum repolist | grep -i atomic
atomic/7/x86_64 CentOS / Red Hat Enterprise Linux 7 - atomic 747
Cause
Incorrect package installed from a third-party repository.
Resolution
-
Connect to the server via SSH.
-
Remove
psa-proftpd
/psa-proftpd-xinetd
packages mentioned in the error message, for example:# rpm -e psa-proftpd-xinetd-1.3.5-6.el5.art --nodeps
# rpm -e psa-proftpd-1.3.5-6.el5.art --nodeps -
In case the Atomic repository is active (see symptoms), add packages to exclusion list:
# echo 'exclude=psa-proftpd*' >> /etc/yum.repos.d/atomic.repo
-
Install ProFTP from Web Hosting category in Plesk installer:
# plesk installer
Comments
2 comments
Same error occurs with your own repo. Plesk 17 advises me I should install proftpd 1.3.6c, and now that it's installed, I can't upgrade:
plesk-web-hosting-18.0-2.centos.6+p18.0.30.0+t200826.1456.x86_64 requires psa-proftpd >= 1.3.6c
# rpm -qi psa-proftpd
Name : psa-proftpd Relocations: (not relocatable)
Version : 1.3.6c Vendor: Plesk
Release : cos6.build1708200416.15 Build Date: Thu 16 Apr 2020 04:43:09 AM EDT
Install Date: Wed 30 Sep 2020 08:35:35 AM EDT Build Host: bcos6x64.plesk.ru
Group : System Environment/Daemons Source RPM: psa-proftpd-1.3.6c-cos6.build1708200416.15.src.rpm
Hello, I checked existing requests, and we faced so far issue only with Atomic repositories, as well as update on test server worked fine here. I do recommend reaching support team to check what can be wrong here.
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