Dump rotation fails for non-chrooted FTP: Unable to rotate dump: The dump rotation is failed with code '121'

Created:

2016-11-16 13:21:14 UTC

Modified:

2017-08-16 17:10:16 UTC

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Dump rotation fails for non-chrooted FTP: Unable to rotate dump: The dump rotation is failed with code '121'

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Parallels Plesk Backup to FTP repository with non-chrooted FTP user finishes with an error:

Unable to rotate dump: The dump rotation is failed with code '121' at /opt/psa/admin/bin/plesk_agent_manager line 1041.

FTP account that used for uploading backups is not chrooted.

Cause

Internal software issue with ID #PPPM-2188 . It was fixed in Plesk 12 microupdate #44 .

Resolution

For Plesk 12 apply the latest Plesk microupdates .

As a workaround use a relative path to the dump directory instead of an absolute one in Plesk Control panel -> Tools & Settings -> Backup Manager -> Personal FTP Repository -> Personal FTP Repository Settings -> <Directory for backup files storage> , i.e. ' backup/dir ' instead of ' /backup/dir '.

If the above fix is not working make the path as blank.

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