Unable to start named: loading from master file failed: file not found

Created:

2016-11-16 13:21:14 UTC

Modified:

2017-08-08 13:08:22 UTC

6

Was this article helpful?


Have more questions?

Submit a request

Unable to start named: loading from master file failed: file not found

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to start named service, the following can be found in named logs for all domains:

    named-checkconf[18118]: zone example.com/IN: loading from master file photolam.net failed: file not found
named-checkconf[18118]: zone example.com/IN: not loaded due to errors.
named-checkconf[18118]: _default/example.com/IN: file not found
named-checkconf[18118]: zone example.com/IN: loading from master file example.com failed: file not found
named-checkconf[18118]: zone example.cmo/IN: not loaded due to errors.
named-checkconf[18118]: _default/pexample.com/IN: file not found

Cause

Incorrect configuration file is in use.

Resolution

Check /var/named/chroot/etc/named.conf and make sure that the following section is defined properly:

options {
listen-on-v6 { any; };
allow-recursion {
localnets;
};
version "none";
directory "/var/named/chroot/var";
auth-nxdomain no;
pid-file "/var/run/named/named.pid";
};
Have more questions? Submit a request
Please sign in to leave a comment.