Applicable to:
- Plesk 12.5 for Windows
Symptoms
It it not possible to login Plesk after upgrade: "HTTP Error 500.0 - Internal Server Error"
HTTP Error 500.0 - Internal Server Error
C:\\Program Files\\Parallels\\Plesk\\Additional\\PleskPHP54\\php-cgi.exe - The FastCGI process exited unexpectedly
Detailed Error Information:
Module FastCgiModule
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0xffffffff
Requested URL https://localhost:8443/index.php
Physical Path C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\htdocs\\index.php
Cause
The root cause of the issue is that PHP package for Plesk is not upgraded.
Resolution
-
Download from autoinstall-win.plesk.com and unpack
plesk-engine.msi
,plesk-service-node-utilities.msi
packages as follows:msiexec /a path_to_package\\plesk-engine.msi TARGETDIR=C:\temp\\ /qn
msiexec /a path_to_package\\plesk-service-node-utilities.msi TARGETDIR=C:\temp\\ /qn -
Create a backup of
%plesk_bin%
directory. -
Replace not upgraded binaries with unpacked ones in
%plesk_bin%
directory.cd %plesk_bin%
copy "C:\temp\\Program Files\\Parallels\\Plesk\\admin\\bin\\php.exe"
copy "C:\temp\\Program Files\\Parallels\\Plesk\\admin\\bin\\php.dll"
copy "C:\temp\\Program Files\\Parallels\\Plesk\\admin\\bin\\php-cgi.exe"
copy "C:\temp\\Program Files\\Parallels\\Plesk\\admin\\bin\\phpcfg.exe" -
Restart Plesk Management Service.
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