Difference between Odin Online Store and Odin Marketplace accounts

Refers to:

  • Plesk

Created:

2016-11-16 13:20:35 UTC

Modified:

2016-12-21 20:30:04 UTC

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Difference between Odin Online Store and Odin Marketplace accounts

Symptoms

I purchased a product or service at Odin Marketplace but I cannot login to Odin account at http://www.odin.com/ with the following error:

Incorrect Login or Password

Cause

Odin Online store at http://www.odin.com/ and Odin Marketplace at https://shop.marketplace.parallels.com/ are different systems that require separate accounts

Odin Online Store

The majority of Odin products and services are sold at Odin Online Store . If you purchased something from Odin Online Store at http://www.odin.com/ and now cannot login to your account, visit the following article for password retrieval instructions:

Odin Marketplace

Odin Marketplace , on the other hand, has a limited number of products and services offered. It is a built-in service at Plesk that allows purchasing SSL certificates, domains registration and some licenses directly through Plesk interface. To see the list of all licenses that are sold at Odin Marketplace, go to:

  • 120716 What licenses can I purchase at Marketplace?

Resolution

If you purchased an Odin product or service at Odin Marketplace, do not use an account at http://www.odin.com/ for login as these are different systems. To view details for login to Odin Marketplace through Plesk interface, visit:

  • 116654 Login to Marketplace/Partner Storefront account
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