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Unable to rename the domain: A virtual directory with the specified name already exists

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Alisa Kasyanova
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Applicable to:

  • Plesk 11.x for Linux
  • Plesk 11.x for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

Domain renaming in Plesk fails with error:

PLESK_ERROR: Error: Unable to rename the domain: A virtual directory with the specified name already exists.

Cause

The directory chosen as a Docroot for the domain already exists.

Resolution

  1. Log into Plesk;

  2. Rename/remove the folder with the same name in vhosts directory in Subscriptions > example.com > File Manager:

    Rename_me.PNG

    Alternatively, use another name for Docroot of the new domain.

Note: For Linux, the folder may be also located in /var/www/vhosts/system/ directory as it is used to store config and log files of the domains, and it should me renamed as well:

  1. Connect to the server via SSH;

  2. Rename the needed folder:

    # mv /var/www/vhosts/system/rename.example.com/ /var/www/vhosts/system/rename.example.com_renamed/

Comments

2 comments

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  • Avatar
    Sina Hajipour

    In windows servers rename/remove the folder with the same name

    Check the server side and where the domain folders were created

    for example

    D:\Hosting...\...

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  • Avatar
    Ivan Postnikov

    Hello @Sina,

    The solution in the article is applicable for Windows as well. It is possible to rename/remove the folder with the same name in vhosts directory through Plesk interface.

    If you mean the place where Docroot located directly on the server, than you may access it using %plesk_vhosts% variable -- path to directory with virtual hosts (e.g., C:\Inetpub\vhosts).

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