Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Unable to rename the domain: A virtual directory with the specified name already exists

Follow

Comments

2 comments

  • Avatar
    Sina Hajipour

    In windows servers rename/remove the folder with the same name

    Check the server side and where the domain folders were created

    for example

    D:\Hosting...\...

    1
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello @Sina,

    The solution in the article is applicable for Windows as well. It is possible to rename/remove the folder with the same name in vhosts directory through Plesk interface.

    If you mean the place where Docroot located directly on the server, than you may access it using %plesk_vhosts% variable -- path to directory with virtual hosts (e.g., C:\Inetpub\vhosts).

    1
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request