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Unable to rename the domain: A virtual directory with the specified name already exists

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Benjamin Wessel
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Plesk kb: technical ABT: Group B

Symptoms

Renaming a domain in Plesk fails with the following error:

Error: Unable to rename the domain: A virtual directory with the specified name already exists.

Cause

The directory chosen as a Docroot for the domain already exists.

Resolution

  1. Log into Plesk

  2. Rename the folder with the same name in the Home directory in Subscriptions > example.com > File Manager:
    Rename existing folder

    Alternatively, set another unique name for document root of the new domain.

Additional steps for Plesk on Linux

  1. Connect to the server via SSH

  2. Rename the folder with same name at /var/www/vhosts/system/ with the following command:

    # mv /var/www/vhosts/system/rename.example.com/ /var/www/vhosts/system/rename.example.com_renamed/

Comments

2 comments

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  • Avatar
    Sina Hajipour

    In windows servers rename/remove the folder with the same name

    Check the server side and where the domain folders were created

    for example

    D:\Hosting...\...

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  • Avatar
    Ivan Postnikov

    Hello @Sina,

    The solution in the article is applicable for Windows as well. It is possible to rename/remove the folder with the same name in vhosts directory through Plesk interface.

    If you mean the place where Docroot located directly on the server, than you may access it using %plesk_vhosts% variable -- path to directory with virtual hosts (e.g., C:\Inetpub\vhosts).

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