Unable to migrate client. Unable to set IP address x.x.x.x for hosting: it is already used by another account.

Created:

2016-11-16 13:20:10 UTC

Modified:

2017-08-08 13:21:48 UTC

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Unable to migrate client. Unable to set IP address x.x.x.x for hosting: it is already used by another account.

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to migrate client with dedicated IP address if reseller had already been migrated, the following error appears:

Warning: client "clientname"
Failed deployment of domain example.com

Warning:
Execution of "C:\\Program Files (x86)\\Parallels\\Plesk\\bin\\domain.exe" --create example.com -owner clientname -do-not-apply-skeleton -notify false -guid 7B5BFAFA-F844-4109-96DE-C1A076F04A30 -vendor-guid E10A0CA0-2391-4127-98A8-F3AB4264F443 -creation-date 2014-09-11 -ip 1.2.3.4 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: Unable to set IP address 1.2.3.4 for hosting: it is already used by another account.

Cause

The issue has been considered as software issue with id PPPM-3444 and will be fixed in the next product updates.

Workaround

Migrate client on shared IP that is in reseller's IP pool.

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