Subbscription creation fails on 'ftpmng' utility: 'plesk_proc_close() failed' or failed with code -1073741515'

Created:

2016-11-16 13:20:07 UTC

Modified:

2017-08-16 16:49:38 UTC

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Subbscription creation fails on 'ftpmng' utility: 'plesk_proc_close() failed' or failed with code -1073741515'

Applicable to:

  • Plesk 11.x for Windows

Symptoms

During the subscription or a FTP user creation, one of the alike errors appear:

plesk_proc_close() failed

or

C:\Parallels\Plesk\admin\bin\ftpmng --add-ip-address "--ip-address=1.1.1.1" failed with code -1073741515.

Cause

Plesk binary files are missing or have incorrect version.

Resolution

  1. Stop all Plesk services via tray monitor.

  2. Extract appropriate MS packages to a separate directories:

    c:\> msiexec /a "C:\ParallelsInstaller\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386\plesk.msi" /qb targetdir=C:\MSI\panel\

    c:\> msiexec /a "C:\ParallelsInstaller\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386\plesk-service-node-utilities.msi" /qb targetdir=C:\MSI\service-node-utilities\
  3. Copy content of 'C:\MSI\panel\Program Files\Parallels\Plesk\admin\bin' and 'C:\MSI\plesk-service-node-utilities\Program Files\Parallels\Plesk\admin\bin' folders to '%plesk_bin%'

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