Unable to restore backups from ftp

Created:

2016-11-16 13:19:56 UTC

Modified:

2017-08-08 13:39:07 UTC

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Unable to restore backups from ftp

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Backups on an external FTP repository cannot be restored with the "Selected Objects" option. The following error message appeared:

You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0

However backups were created in Plesk 12.

Cause

Product issue #PPPM-2679

Workaround

In FTP Repository settings, set FTP repository IP address instead of hostname.

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