- Plesk for Windows
- Plesk 12.5 for Linux
Plesk upgrade gets stuck. How to find exact command or action where it gets stuck?
2. Check C:\ParallelsInstaller\autoinstaller.log. Last lines show action that is currently running, debug and error information.
Here are examples of long-running actions which may look like hung Plesk upgrade:
1. Deleting temporary files from %pleskdir%PrivateTemp. The following message present in autoinstaller.log:
CONFIG_TEXT: text="Removing Sessions..." <action type="CmdLite" parameters="cmd /c DEL /Q /F /S "D:\Plesk\PrivateTemp\*"" text="Clean up eaccelerator cache..."
2. Applying security to Plesk folders. The following message present in autoinstaller.log:
CONFIG_TEXT: SI: Action 18:22:52: Applying security. Applying security for D:\Plesk\
If there a lot of files in Plesk directory. For example, customer may put vhosts directory under Plesk installation directory or there is a lot of mails saved on the server. In this case Applysecurity.exe will check all files in Plesk installation directory. If there are a lot of domains and files in vhosts folder, it may takes a lot of time for completing the task.