Unable to download backup: Unable to generate temporary file

Created:

2016-11-16 13:19:12 UTC

Modified:

2017-08-16 17:28:13 UTC

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Unable to download backup: Unable to generate temporary file

Applicable to:

  • Plesk 11.x for Windows
  • Plesk 12.0 for Windows

Symptoms

Unable to download the backup file with one of the following errors:

Unable to generate temporary file: date_default_timezone_get(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Paris' for '2.0/DST' instead

Message Unable to generate temporary file:
File FileUtils.php
Line 29
Type PleskFileException

Cause

psaadm user doesn't have enough permissions on C:\\ , C:\\Plesk-PrivateTemp\\ or C:\\Plesk-Userdata\\Backup\\

Resolution

Add psaadm user to any folder where it does not have full permissions:

C:\\ , C:\\Plesk-PrivateTemp\\ or C:\\Plesk-Userdata\\Backup\\

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