How to find Plesk key number for support request

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    Heba Mosaad

    tools and setting not exist

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    Ivan Postnikov

    Hello @Heba,

    Usually, this happens when you're not logged in as Plesk administrator.

    In case you don't have administrative access to your panel, you need to contact the company, from which you purchased hosting for support as they should have administrative access.

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    Heba Mosaad

    but iam an administrator on web host but this is only actions on host i can use on image bellow :

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    Yulia Plokhotnikova

    Heba Mosaad

    The license key should be available in the invoice for the license. If you purchased the Plesk license directly from Plesk, locate the invoice (should be delivered via email) or any order confirmation document. Also you may contact Plesk sales team in order to check your order details and get the license key number: https://www.plesk.com/licensing-and-purchase-support/

    If you got access to Plesk from some other company (Plesk reseller/partner), contact that company for assistance.

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