unable to add Plesk license

Created:

2016-11-16 13:18:57 UTC

Modified:

2017-08-16 16:35:27 UTC

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unable to add Plesk license

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 9.x for Linux

Symptoms

On an attempt of installing Plesk license the following error occurs:

    Error: error: InstanceID not required for "plesk-unix" key

OR

    Error: error: boost::filesystem::status: Permission denied: "/etc/sw/keys/instances/PLSK.xxxxxxxx.0000"

Cause

Incorrect permissions/ownership of the /etc/sw/keys/instances directory.

Resolution

Make sure that permissions are correct for /etc/sw/keys/instances :

    # ls -ld  /etc/sw/keys/instances
drwxrws--- 2 root swkey-data 4096 Nov 27 15:07 /etc/sw/keys/instances

Use the chown/chmod command to correct them:

    # chown root:swkey-data /etc/sw/keys/instances
# chmod 2770 /etc/sw/keys/instances
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