PMM does not transfer cgi-bin content of subdomains with separate system user

Created:

2016-11-16 13:18:08 UTC

Modified:

2017-08-08 13:22:28 UTC

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PMM does not transfer cgi-bin content of subdomains with separate system user

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

  • Migration from Plesk 9.5 to Plesk 12.0.18 finishes without errors, however, cgi-bin directory for subdomain is missing on the target server.

  • Subdomain has separate FTP account

Cause

This is caused by software issue with internal id #PPPM-2844 . Fix is considered to be included in one of the future Plesk updates.

Workaround

  1. Disable separate FTP account on the source server:

    Domains > domain.tld > Subdomains > sub.domain.tld > Setup > Use the FTP user account of the main domain

  2. Start migration again.

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