WordPress hosted in Plesk, login page shows error: The FastCGI process exceeded configured request timeout

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4 comments

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    Claude Mercure

    The FastCGi settings don't show up on my PHP Settings page. This is what my page looks like. What should I do?

  • Avatar
    Ivan Postnikov

    Hello @Claude, most probably such setting is limited by service plan or this is the only version installed on the server.

    Do you have an access to Plesk as an administrator?

  • Avatar
    Claude Mercure

    I believe I do. I can log into it.

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    Pavel Mikhaylov

    Claude,

    Logging into Plesk is possible for all sorts of users, including subscribers, resellers, etc.

    Most of the time, for administrative access, the user named 'admin', is used to log into Plesk.

    Do you use 'admin' user to log into Plesk? Are there menu items like "Tools & Settings", "Service Plans", "Subscriptions" at the left pane in Plesk (see the attachment)?

    If not, then it can mean two things:

    1. You do not have administrative access and to figure it out, it is best to contact your hosting provider for assistance

    2. Power view is used. It is a more restricted mode and it can be toggled as described in this article: How to change UI view in Plesk?

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