Migration failed: Error: Unable to convert dump to Plesk format

Created:

2016-11-16 13:16:20 UTC

Modified:

2017-04-24 11:41:00 UTC

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Migration failed: Error: Unable to convert dump to Plesk format

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Symptoms

Migration failed with error:

Error: Unable to convert dump to Plesk format.

Error: Unable to convert dump to last Panel format

In %plesk_dir%\\PMM\\msessions\\<data>\\migration.log there is a similar error:

Debug: Converter stderr ( Unable to start ("C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\serverconf.exe" --list): (267) The directory name is invalid.  )
Debug: Converter exitCode ( 3 )
Debug: ForeignMigratorCore.MigratorException: Unable to convert dump to Plesk format. ---> System.ApplicationException: Unable to convert dump to last Panel format

Cause

Incorrect permissions on Plesk folders.

Resolution

  1. Correct permissions using Plesk Reconfigurator :

    Plesk Reconfigurator - Repair Plesk installation - Plesk File Security

  2. Retry the migration.

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