Reseller does not have button to "Add New Subdomain"

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Created:

2016-11-16 13:15:53 UTC

Modified:

2016-12-21 20:19:05 UTC

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Reseller does not have button to "Add New Subdomain"

Symptoms

Reseller cannot create a subdomain as there is no "Add New Subdomain" button in Plesk > Domains > domain.tld > Websites & Domains .

Cause

Reseller does not have permission to manage subdomains.

Resolution

Set "Subdomains management" permission for the reseller: Home > Resellers > Reseller name > Customize > Permission check the option "Subdomains management".

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