Coldfusion is shown as stopped service in Plesk 11.5. In attempt to start it you receive error: Service /opt/coldfusion9/bin/coldfusion failed to start

Refers to:

  • Plesk 11.5 for Linux

Created:

2016-11-16 13:15:48 UTC

Modified:

2016-12-21 20:18:54 UTC

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Coldfusion is shown as stopped service in Plesk 11.5. In attempt to start it you receive error: Service /opt/coldfusion9/bin/coldfusion failed to start

Symptoms

In Tools&Settings -> Services Management Coldfusion is shown as stopped service, in attempt to start it you receive error:

Error: Unable to make action: Unable to manage service by cfmng: Service /opt/coldfusion9/bin/coldfusion failed to start
('--start', 'coldfusion')

If you use 'cfmng' utility you may start/stop CF server:

/usr/local/psa/admin/bin/cfmng --start --path=/opt/coldfusion9/

It starts normally, but command:

/usr/local/psa/admin/bin/cfmng --status --path=/opt/coldfusion9/

returns: is stopped

But in fact it is started:

/opt/coldfusion9/bin/coldfusion status
Pg/Sec DB/Sec CP/Sec Reqs Reqs Reqs AvgQ AvgReq AvgDB Bytes Bytes
Now Hi Now Hi Now Hi Q'ed Run'g TO'ed Time Time Time In/Sec Out/Sec
0 0 0 0 -1 -1 0 0 0 0 0 0 0 0

It means that cfmng does not receive correct status

Errors in panel.log:

tail -fn0 /usr/local/psa/admin/logs/panel.log
[util_exec]: cfmng /usr/local/psa/admin/bin/cfmng '--start' '--path=/opt/coldfusion9' FALSE 0.14813

PleskUtilException: /usr/local/psa/admin/bin/cfmng '--start' '--path=/opt/coldfusion9' failed with message: Service /opt/coldfusion9/bin/coldfusion failed to start

Cause

cfmng does not support ColdFusion 9. cfmng checks CF version and as it not 7 or 8, fallback behavior to version 6.

Check Plesk Panel release notes for supported CF version

Web scripting:
Adobe ColdFusion 8

We have created the feature request to and Coldfusion 9 support for Plesk Panel PPPM-1216

Resolution

A Feature Request has been redirected to Plesk Service Team and will be considered for the inclusion in a future product version. Please use FR PPPM-1216 for your reference. You can get the information about the updates in our products in the following public sources:

https://parallelsnetwork.com/ - public roadmaps for partners;

http://www.odin.com/hcap/subscribe/ - marketing news and important announces;

http://kb.plesk.com/subscriptions/index.html - knowledge base, each product update comes with corresponding KB article;

Additionally for Plesk products you can use RSS feeds at http://www.parallels.com/products/plesk/rss

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