Unable to edit website in Editor if eshop module Ecwid is installed

Created:

2016-11-16 13:15:03 UTC

Modified:

2017-08-16 17:20:02 UTC

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Unable to edit website in Editor if eshop module Ecwid is installed

Applicable to:

  • Web Presence Builder for Linux

Symptoms

Unable to edit website in Web Presence Builder editor if eshop module Ecwid is installed with the following parameters:

  • Service plan in Ecwid account was upgraded from custom to higher one (for example, Business)
  • In Ecwid Control > Apps > My Apps application Custom URL for 'Continue Shopping' buttons can be found.

Cause

This is Web Presence Builder internal software issue with id #PPB-4461 . The issue is planned to be fixed in the nearest Web Presence Builder updates.

Resolution

  1. Log in to Ecwid using your credentials.
  2. In Ecwid Control Panel go to Apps > My Apps and remove Custom URL for 'Continue Shopping' buttons application.
  3. Open the website in Editor
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