Forwarding domains migrated from Helm 3 do not have web settings

Created:

2016-11-16 13:15:02 UTC

Modified:

2017-08-16 17:24:36 UTC

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Forwarding domains migrated from Helm 3 do not have web settings

Applicable to:

  • Plesk 10.x for Windows

Symptoms

After migration from Parallels Helm 3 to Parallels Plesk Panel 10, forwarding domains do not have web settings.

When trying to run the pre-migration Helm 3 Compatibility Checker before performing migration from Helm 3 to Plesk 10, the following warning is shown:

Forwarding domains don't have web settings in Plesk. (All web-related settings will not be migrated.)

Resolution

While Helm stores web settings for forwarding domains, forwarding domains don't have web settings in Plesk.

In Helm 3, you can turn a domain with hosting into a forwarding domain, and then go back without losing web settings. Plesk doesn't store web settings for forwarding domains, so they are ignored during the migration

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