Applicable to:
- Web Presence Builder for Linux
- Web Presence Builder for Windows
- Plesk 12.0 for Linux
Symptoms
Upload documents or images into image gallery module does not work in 9/10/11 versions of Internet Explorer browser, the following error appears in Presence Builder panel:
And Download Message for json File appears in Internet Explorer browser:
Cause
This behavior has been submitted as a software issue with internal id #PPB-4405 . It will be fixed in future product updates.
Resolution
Hotfix for WPB standalone :
-
Back up the following files
# cp /usr/local/sb/htdocs/js/minimized/Editor.js{,.backup}
# cp /usr/local/sb/htdocs/js/Sb/editor/DocumentsPanel.js{,.backup}
# cp /usr/local/sb/htdocs/js/Sb/form/FileComboBox.js{,.backup}
# cp /usr/local/sb/include/SB/Controller/Plugins/Resources/Sb.php{,.orig} -
Go to Presence Builder directory
# cd /usr/local/sb
-
Download the patch to the sitebuilder directory
# wget https://support.plesk.com/hc/article_attachments/115004388369/ppb_12.0.7_std_patch_4405.zip
-
Unpack the archive and replace the existing files
# unzip ppb_12.0.7_std_patch_4405.zip
Hotfix for WPB in Plesk and WPB in POA :
-
Back up the following files
# cp /usr/local/sb/htdocs/js/minimized/Editor.js{,.backup}
# cp /usr/local/sb/htdocs/js/Sb/editor/DocumentsPanel.js{,.backup}
# cp /usr/local/sb/htdocs/js/Sb/form/FileComboBox.js{,.backup}
# cp /usr/local/sb/include/SB/Controller/Plugins/Resources/Sb.php{,.orig} -
Go to Presence Builder directory
# cd /usr/local/sb
-
Download the patch to the sitebuilder directory
# wget https://support.plesk.com/hc/article_attachments/115004388389/ppb_12.0.7_pa_patch_4405.zip
-
Unpack the archive and replace the existing files
# unzip ppb_12.0.7_pa_patch_4405.zip
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