Mail server does not work. How to repair the mail server configuration

Created:

2016-11-16 13:14:54 UTC

Modified:

2017-04-24 11:05:48 UTC

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Mail server does not work. How to repair the mail server configuration

Applicable to:

  • Plesk

Question

Mail server does not work on the Plesk server:

  • Unable to send/receive messages.
  • mail_auth_view utility does not show any mail accounts.
  • SPF checking of incoming emails is not triggered.
  • etc...

How to repair mail server configuration?

Answer

Use the mchk utility in order to repair/rebuild the mail server configuration and to restore the settings for all mailboxes created in Plesk.

For Linux:

 # /usr/local/psa/admin/sbin/mchk --help
Restore settings for all mailboxes.
Usage: /usr/local/psa/admin/sbin/mchk [OPTION]

OPTIONS:
--without-spam restore all settings except for SpamAssassin configuration
--with-spam restore all settings
--spam-only restore only SpamAssassin settings

Usage example:

# /usr/local/psa/admin/sbin/mchk --with-spam

For Windows:

Warning! Only the settings that were applied to mailboxes through the Plesk interface or command-line utilities will be restored by mchk . Any custom configuration options applied by other means (e.g., through your mail server's configuration console) will be lost. For more details, please read the What does mchk command do article.

 C:\\>"%plesk_bin%\\mchk" --help
usage: mchk [options] ...

--help
--all [--fix=all|local]
--domain --domain-name= [--fix=local]
--domains --domain-names=| [--via-file] [--fix=local]
--all-domains [--fix=local]
--global-settings

Usage example:

C:\\>"%plesk_bin%\\mchk" --all
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