- Plesk 12.5 for Linux
- Plesk Onyx for Linux
- Plesk 11.x for Windows
- Plesk 11.x for Linux
- Plesk 12.0 for Linux
- Plesk 12.5 for Windows
Cannot synchronize reseller with its service plan:
PLESK_INFO: Synchronization Failed
Syncing the subscription with its service plan failed because some of the services or resources defined in the plan cannot be actually provisioned with the subscription. Available value indicates the actual state of a resource or a service in the system. Clicking OK will initiate setting the subscription values according to the available values.
The issue can be caused by difference between the customized parameters of the subscription and its service slan.
Check permissions and limitations defined in resellers service plan or reseller account settings defined by Plesk administrator:
Login in Plesk as administrator and check settings for required reseller account, set correct value and apply changes.
Try to synchronize required subscription under reseller account.
Note: additional information about syncing resellers subscriptions and service slans can be found in Reseller's Guide .