Server error (code 500): Exception with message 'Can not read certificate file /etc/sso/sso.pem' caught at top level.

Created:

2016-11-16 13:14:26 UTC

Modified:

2017-08-16 17:18:05 UTC

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Server error (code 500): Exception with message 'Can not read certificate file /etc/sso/sso.pem' caught at top level.

Applicable to:

  • Plesk 11.x for Linux

Symptoms

Plesk Panel returns the below error:

Server error (code 500): Exception with message 'Can not read certificate file /etc/sso/sso.pem' caught at top level.

Cause

Permissions or ownership for '/etc/sso/sso.pem' are incorrect:

Resolution

Please make sure that the file has permissions as follows:

# ll /etc/sso/sso.pem
-rw------- 1 sso root 2166 Dec 9 00:19 /etc/sso/sso.pem
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