Unable to create a subscription: Call to undefined function idn_to_ascii()

Created:

2016-11-16 13:14:02 UTC

Modified:

2016-12-21 20:14:57 UTC

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Unable to create a subscription: Call to undefined function idn_to_ascii()

Symptoms

Unable to create/remove subscription following error appears:

PHP Fatal error:  Call to undefined function idn_to_ascii() in D:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\DSWeb.php on line 326

intl module is loaded:

"%plesk_bin%\\php" -m | findstr intl
intl

Cause

Incorrect permissions on Plesk files.

Resolution

Open Plesk Reconfigurator > Repair Plesk installation and select:

  • Plesk Server Accounts
  • Plesk File Security
  • Plesk Services
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