Cannot create additional domain in subscription: "Error: skelmng failed: Access is denied"

Created:

2016-11-16 13:13:17 UTC

Modified:

2017-04-24 11:18:40 UTC

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Cannot create additional domain in subscription: "Error: skelmng failed: Access is denied"

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Getting error while adding domain to the existing subscription:

Error: skelmng failed: Access is denied. (Error code 5) at CreateDirectory(D:\\Inetpub\\vhosts\\example.com\\paratest.new\\css)
(Error code 1)

Cause

Corrupted webspace security settings.

Resolution

  1. Repair webspace security:

    "%plesk_cli%\repair.exe" --repair-webspace-security -webspace-name example.com

  2. Reconfigure the website:

    "%plesk_cli%\repair.exe" --reconfigure-web-site -web-site-name example.com

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