Cannot publish a site in Web Presence Builder: Failed to copy local temporary storage to target path

Created:

2016-11-16 13:13:04 UTC

Modified:

2017-04-24 11:42:46 UTC

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Cannot publish a site in Web Presence Builder: Failed to copy local temporary storage to target path

Applicable to:

  • Plesk 11.5 for Windows
  • Web Presence Builder 11.5 for Windows

Symptoms

Cannot publish a site with Web Presence Builder. The following error appears:

Internal server error. For more information, see the log files.

The following errors appears in /usr/local/psa/admin/logs/sitebuilder.log :

2014/01/10 17:06:11:054 21848 26732 2014-01-10T17:06:11+04:00   [EMERG] /sitebuilder/JsonApi/   PleskFatalException: Execution failed.
Command: sbpublish
Arguments: Array
**skip**

Details: Empty error message from utility.

Cause

The site cannot be published because of long paths to files created by Web Presence Builder for " Blog " module.

This is Web Presence Builder internal issue with ID #PPB-3500 , which has been fixed in Web Presence Builder 12.5.

Resolution

Upgrade to the latest product version.

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