Cannot login to Roundcube webmail. Invalid request no data was saved

Created:

2016-11-16 13:12:28 UTC

Modified:

2017-08-13 12:49:34 UTC

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Cannot login to Roundcube webmail. Invalid request no data was saved

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

An attempt to login to Roundcube webmail fails with the following error:

Invalid request! No data was saved.

On the webmail node the following options are set (Management Node by default):

# grep https /usr/share/psa-roundcube/config/main.inc.php | grep -v '/'
$rcmail_config['force_https'] = true;
$rcmail_config['use_https'] = true;

Cause

Incorrect webmail configuration. Both force_https and use_https options are set to "true" , but it is not allowed: use_https option is mutually exclusive to force_https and only either one of them should be set to true.

Resolution

Set one of the options above to "false" .

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