Web statistics are not getting updated

Created:

2016-11-16 13:12:14 UTC

Modified:

2017-08-18 03:09:12 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Web statistics are not getting updated

Applicable to:

  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PPPM-4521 "Configuring log file rollover by schedule in IIS caused issues with statistics calculation."
    Fixed in:
Please consider updating your server:

Symptoms

Web statistics can not be updated if the value of Date modified attribute in %plesk_vhosts%logs\\w3svc7\\u_extend2.log is lower than one specified in HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\PLESK\\PSA Config\\Config\\Statistics\\DomainIds\\<domain_id>\\LastHttpStatisticsRun registry key.

Cause

This is Plesk internal issue with ID #PPPM-4521 that was fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

Have more questions? Submit a request
Please sign in to leave a comment.