There are no messages in the inbox folder when I log into Horde webmail.

Created:

2016-11-16 13:11:35 UTC

Modified:

2017-08-16 16:42:19 UTC

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There are no messages in the inbox folder when I log into Horde webmail.

Applicable to:

  • Plesk 10.x for Linux
  • Plesk 11.x for Linux

Symptoms

There are no messages in the inbox folder of Horde, but they are on he file system:

ls -la /var/qmail/mailnames/example.com/testmailname/Maildir/cur/

Cause

This is a Horde bug, explained here: Horde report

Resolution

  1. Back up IMP.php file.

    # cp /usr/share/psa-horde/imp/lib/IMP.php{,.orig}
  2. Add the following lines to IMP.php

    /* check for empty direction */
    if ($ob['dir'] === "") {
    $ob['dir'] = $GLOBALS['prefs']->getValue('sortdir');
    }

    just before those lines:

    /* Can't do threaded searches in search mailboxes. */
    if (!IMP::threadSortAvailable($mbox)) {
    if ($ob['by'] == SORTTHREAD) {
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2 Comments

  • 0
    Avatar
    Faris Raouf

    This applies to Plesk 10.4.4 as well. At any rate the same symptoms were experienced, and the same code resolved the issue.

    Edited by Faris Raouf
  • 0
    Avatar
    Alexander Tsmokalyuk

    @Faris, the article has been updated. Thank you for the reporting.

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