Subscription limits cannot be edited in Plesk 12.5 Web Admin edition

Created:

2016-11-16 13:11:30 UTC

Modified:

2017-08-08 13:37:01 UTC

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Subscription limits cannot be edited in Plesk 12.5 Web Admin edition

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

Subscription limits overusage notification is received, but its not possible to manage resource limits in Pelsk Web Admin edition.

Email notifications are like the following:

The 'example.com' subscription, owned by user 'Administrator', is approaching or already exceeded the resource usage limits:

Speicherplatz: 2 GB grenze / 2695.3 MB (132%) verwendet / 0 MB (0%) verbleibend

Also, it might not be possible to access 'Password protected directories', 'PHP settings' or other subscription management settings.

Cause

This is Plesk internal issue with ID #PMT-2893 , which is planned to be fixed in future Plesk updates.

Workaround

Change the limits according to the article .

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