- Plesk 12.0 for Linux
The following error occurs while accessing Backup Manager :
Error: Unable to get dump list: FTP dump file does not exists
The following error in
panel.logwith debug mode enabled (check KB#213408889 to find how to enable debug mode):
2016-06-09 17:09:29] DEBUG [util_exec] [575986a9102b3] Starting: pmmcli /usr/local/psa/admin/bin/pmmcli '--get-dumps-list' '-lightweight-mode'
[2016-06-09 17:09:29] DEBUG [util_exec] [575986a9102b3] Finished in 0.00111s, Result: TRUE
[2016-06-09 17:09:29] ERR [panel] Unable to get dump list: FTP dump file does not exists
The following error occurs if get dump list from command line:
# /usr/local/psa/admin/bin/pmm-ras --get-dump-list --dump-storage=/var/lib/psa/dumps/
/usr/local/psa/admin/bin/pmm-ras: error while loading shared libraries: libjson-c.so.2: cannot open shared object file: No such file or directory
Find and download
json-cpackage for the OS installed.
Update package, e.g. for CentOS 6:
# rpm -Uvh json-c-0.11-12.el6.x86_64.rpm