Download button in the Plesk file manager redirects to FTP site.

Created:

2016-11-16 13:11:10 UTC

Modified:

2017-04-24 11:55:20 UTC

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Download button in the Plesk file manager redirects to FTP site.

Applicable to:

  • Plesk 11.0 for Linux

Symptoms

Download button in the file manager redirects to FTP site.

Cause

Software issue #PPPM-238 .

Resolution

The issue is fixed since Plesk 11.5. Please, upgrade Plesk to the latest version.

For more details please check the official Installation, Upgrade, Migration and Transfer Guide .

As a workaround for Plesk 11.0 backup and replace /usr/local/psa/admin/plib/ui_common/FileManagerUIPointer.php file with attached one :

# mv /usr/local/psa/admin/plib/ui_common/FileManagerUIPointer.php{,_backup}
# wget http://kb.plesk.com/Attachments/kcs-48796/FileManagerUIPointer.php --output-document=/usr/local/psa/admin/plib/ui_common/FileManagerUIPointer.php
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