Unable to create/remove subscription or start Migration Manager - Error: Permission denied.

Created:

2016-11-16 13:11:07 UTC

Modified:

2017-08-08 13:21:45 UTC

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Unable to create/remove subscription or start Migration Manager - Error: Permission denied.

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 12.5 for Windows

Symptoms

  1. Extensions tab is not shown.

  2. The DNS settings options is missing on all domains while BIND is correctly installed and running.
  3. On the Tools & Settings page a lot of tabs are missing.

It is not possible to create or remove a subscription. The following error message appears:

Error: Permission denied.

It is not possible to open Plesk Migration & transfer manager . The following error message appears:

Error: Permission denied.

Cause

Simple view mode is activated in Plesk.

Resolution

Switch to Service Provider view.

Linux: # /usr/local/psa/bin/poweruser --off # /usr/local/psa/bin/poweruser --on -simple false

Windows:

"%plesk_cli%\\poweruser" --off
"%plesk_cli%\\poweruser" --on
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